1. Copyright and Trademark
Unless otherwise stated, all materials on this website — including text, images, product descriptions, logos, graphics, audio, video, and software — are the intellectual property of Santfer Innovation. You may not copy, reproduce, modify, publish, distribute, or otherwise exploit any material without our prior written consent. All rights reserved.
2. Products, Content and Specifications
• Product features, specifications, and prices are subject to change without notice.
• We make every effort to display product details accurately, including colours. However, colours may vary depending on your device screen.
• Certain descriptions (such as weights or dimensions) are approximate and for guidance only.
• The inclusion of a product on our website does not guarantee its availability.
• By placing an order, you confirm that you will use the products lawfully and in compliance with applicable local, national, and international laws.
3. Shipping Limitations
• Orders will be shipped to the address provided by you, provided it complies with our shipping policies.
• All purchases are made under a shipment contract, meaning the risk of loss passes to you once the item is delivered to the carrier.
• You are responsible for filing claims directly with the courier for any damaged or lost shipments.
4. Duties and Taxes
• Customers outside the UK are responsible for all customs duties, taxes, and fees required by their country of residence.
• All international shipments may be subject to inspection and clearance delays by customs authorities.
5. Your Account
• You are responsible for keeping your account and password secure.
• You accept responsibility for all activities carried out under your account.
• We reserve the right to refuse service, cancel orders, terminate accounts, or remove/edit content at our discretion.
• By placing an order, you confirm that you are 18 years or older and that all information you provide is accurate and truthful.
6. Exchange and Refund Policy
Our returns and exchanges policy is detailed separately. Please review it before making a purchase. View Returns Policy
7. Electronic Communications
By using our website or contacting us electronically (via email, forms, or live chat), you consent to receive communications from us electronically. These electronic communications satisfy any legal requirement that such communications be in writing.
8. Exclusion of Warranties
We make no guarantee that this website will be uninterrupted, error-free, or free from viruses. All information and services are provided on an “as is” basis, without any warranties (express or implied), including but not limited to merchantability, fitness for purpose, durability, or non-infringement.
9. Changes to Terms
Santfer Innovation may update or amend these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our website signifies acceptance of the revised terms.
10. Contact Us
For questions about these Terms and Conditions, please contact us at:
support@santferinnovation.com
